Terms and conditions
1. Scope
All orders placed in our online shop are subject to the General Terms and Conditions (GTC) listed here. Our online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes that are primarily neither commercial nor independent professional activity. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contracting Parties, Conclusion of Contract, Correction Options
The purchase contract is concluded with Marizan Marian Siman. By presenting products in our online shop, we submit a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and change your entries at any time before submitting your binding order using the correction tools provided and explained during the ordering process. The contract is concluded as soon as you accept the offer for the products in your shopping cart by clicking the order button. You will receive a confirmation email immediately after submitting your order.
3. Contract Language, Storage of Contract Text
German and English are available for the conclusion of the contract. We do not save the contract text.
4. Subject of the Contract
4.1 Product Description
We would like to point out that the respective product description is an integral part of the contract.
4.2 Product Images
Regardless of your statutory warranty rights, we would like to draw your attention to the following special features. If you have any questions, please contact us: Individual screen configurations (e.g., resolution and brightness) may lead to slight deviations between the displayed and actual product colors. Natural variations in the grain, structure, and color of the wood are possible for wooden products.
5. Requirements and Handling of Customer Content
5.1 Requirements
If the execution of the order requires the transmission of content (e.g., texts, data, files) by you, the technical possibilities available for this purpose and any applicable requirements are determined by the respective product description. You bear sole responsibility for the content, including its legality and accuracy, of the content you submit. We do not conduct any editorial review prior to order execution.
5.2 Compliance with Applicable Law
The content and the products created from it must always comply with the applicable legal provisions. In particular, they must not infringe the rights and claims of third parties (in particular copyrights, trademarks, or other intellectual property rights) and must not contain or serve any content that glorifies violence, is discriminatory, racist, xenophobic, or otherwise immoral or unconstitutional.
5.3 Indemnity
You indemnify us against any claims asserted by third parties in connection with a violation of their rights through our contractual use. You also assume the necessary costs of legal defense, including all court and attorney fees at the statutory rate. This indemnity does not apply if you are not responsible for the violation of rights. In the event of a claim by third parties, you are obligated to promptly, truthfully, and completely provide us with all information necessary to examine the claims and defend ourselves.
5.4 Right of Withdrawal
We reserve the right to refuse the order or withdraw from the contract if the content you have provided violates legal or official prohibitions or violates common decency, or if there is reasonable suspicion of such violation. This applies in particular to the provision of content that is unconstitutional, racist, xenophobic, discriminatory, offensive, harmful to minors, and/or glorifies violence.
6. Delivery Conditions
Delivery Options
We ship the products to the delivery address you provided during the ordering process. Pickup is possible by prior arrangement.
7. Payment
7.1 Due Date and Default of Payment
The price is due upon conclusion of the contract, unless a later date is specified in the following payment terms. In the event of late payment, we reserve the right to charge you a fee of €5 per reminder for the second and each subsequent reminder. You are free to provide evidence of lesser damage. Other claims remain unaffected.
7.2 Payment Methods
The following payment methods are generally available in our shop.
Prepayment: If you select prepayment as your payment method, we will provide you with our bank details in a separate email and deliver the goods after receipt of payment.
8. Transport Damage
If goods arrive with obvious transport damage, please report such defects to the delivery person immediately and contact us immediately. Failure to file such a complaint or contact us will not affect your statutory rights and the enforcement of these, in particular your warranty rights. However, they support us in successfully asserting our own claims against the freight carrier or transport insurance.
9. Warranty and Guarantees
9.1 Warranty for Defects
Statutory warranty for defects applies.
9.2 Guarantees and Customer Service
Details of any additional guarantees and their exact terms and conditions can be found directly with the product and on special information pages in our online shop.
10. Liability
We are always liable without limitation for claims attributable to damage caused by us, our legal representatives, or vicarious agents:
in the event of injury to life, body, or health,
in the event of intentional or grossly negligent breach of duty,
in the event of a warranty promise, if agreed, or
to the extent that the Product Liability Act applies.
In the event of a breach of essential contractual obligations (so-called cardinal obligations), the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely, due to slight negligence on our part, our legal representatives, or our vicarious agents, liability is limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
11. Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.